Terms & Conditions
About Ringed Davits People
Company address:
24200 NE 220th PL
Battle Ground WA 98664
This is a Terms & Conditions and Privacy Policy for Ringed Davits People, a company based in Battle Ground, Washington that sells products online. The Terms & Conditions cover topics such as ordering, payment, delivery, cancellation of orders, complaints on defective goods, limitation of liability, product information, and the use of cookies. The Privacy Policy explains how the company protects customers' personal data and how it is used. The company reserves the right to make changes to the terms and conditions at any time, and any changes will be published on the website.
Order
When you place an order, you will receive a receipt by email to show that your order has been received. All the details regarding your purchase such as products, prices, billing- and delivery address will be presented in the email.
Payment
Payment will be handled by one of our partners Paypal or Stripe.
You can shop safely and easily when you use Paypal as a payment method, the money will be withdrawn from your account when your order has been sent from us.
Personal data is handled accordingly with current legislation and Paypal processes these only for the purpose of performing analysis, identification, credit validation and marketing. For more information, please visit Paypal website.
Delivery
Our normal time of delivery is 5-10 working days within the continental US. Most shipments are sent from Sweden. When your shipment has been sent from us, you will receive an email of confirmation with a tracking-id which you can use to trace your order during shipment. When your order has arrived at the pick-up point you will receive a SMS at the number which you entered during purchase.
Prices
All prices on the website are displayed in US Dollars.
We reserve the right to adjust prices caused by changes from supplier, misprints in pricelists or errors in prices due to incorrect information and reserve the right to adjust the price accordingly.
Cancellation of order
When purchasing on our website you have as a customer 30 days to cancel your order. The cancellation period starts on the day which you receive the items you ordered. A refund will be provided within 14 days from when we receive the items. The Customer will be responsible for the shipping costs of returning the purchased item to the US address noted above.
By using your right of withdrawal:
- You must notify that you regret your purchase by emailing us at customerservice@ringed-davits.com You must clearly state your name, address, email, order number and also which items you wish to return in the parcel.
- You should return the items as soon as possible, but no later than 14 days after the notice of cancellation.
- Send the return to the company address noted above.
- The shipping cost of the return parcel is to be paid by the customer (regardless of whether all items or only parts of the order are returned). You are also responsible for the package during shipment and the condition of the product upon return. They should therefore be sent well packaged and in their original packaging including double boxing if received that way.
- On the sum of the refunded items, we reserve the right to deduct an amount corresponding to the decrease in value should the items upon arrival be damaged or used. This could mean, for example, that the product is damaged, or that the package is broken.
Complaints on defected goods
We carefully inspect all items before they are sent to you. Should the product be damaged or incorrectly shipped when it arrives, we undertake in accordance with consumer protection legislation to rectify the defect free of charge.
You must always contact us for an approval before returning a damaged item. The complaint must be sent immediately to our email customerservice@ringed-davits.com after the defect has been discovered.
How do you proceed with a complaint?
- Any errors and defects must always be reported through email where you enter your name, address, email, order number and description of the defect.
- If we do not succeed to rectify the defect or deliver a similar product, we will reimburse you for the defected item. This includes, of course, the shipping cost for the returned parcel if the complaint is approved.
Limitation of liability
- We do not take responsibility for indirect damages that may occur due to the product.
- We do not accept responsibility for delays/errors due to circumstances beyond the company’s control (Force Majeure). These circumstances could for example be working dispute, fire, war, decisions by the government, reduced or absent delivery from the supplier.
Product information
We reserve the right for potential printing errors on website and final sale of products. We do not guarantee that our pictures of the products reflect the exact appearance as a certain difference in color may occur due to different screens, quality of photo and resolution. We always do our best to present products as correct as possible.
Information about Cookies
According to legislation about electronic information the visitors on a website must receive information that cookies are being used. The information that cookies could use is for the purpose to collect the browsing of the visitor. Cookies are small text files that the website you visit request to be saved on your computer to provide access to various functions. It is possible in settings to make your browser to automatically refuse cookies.
Personal data
When you make a purchase from Ringed Davits People you accept our Privacy Policy. We protect your privacy and do not collect more information than necessary to process your order. We do not sell or disclose your information to third parties without legal ground. More information about how we process your personal information can be found in our Privacy Policy.
Amendments to the General Terms & Conditions
We reserve the right to make changes to the terms at any time. Changes will be published on this website and are considered accepted due to orders or visits on the website.